What it is

The estate’s own site, for the residents and the management company that runs it

The usual handover is a folder of PDFs at the door and a phone number that stops being answered. The Resident Hub gives the development its own site and the people living in it a living handbook: how the home works, what is around them, who to call, and the documents from the sale, all kept current instead of going stale. Built for the developer at handover, then handed to the owners’ management company, residents’ association or managing agent who runs the estate afterwards. In the UK, that is the residents’ management company and its leaseholders.

Handover

Published straight from Pulse

The documents filed against a unit during the sale, manuals, certs and warranties, become the pack in the homeowner’s hub. Nobody assembles it twice.

Your home

How the house works

Timber-frame construction, the heat pump, the BER and the HomeBond guarantee, explained, with the paint reference and broadband providers saved for later.

Local area

The town on your doorstep

Schools, shops, food, sport, health and drive times, mapped for the people who just moved in and the ones about to.

Trusted local trades

An electrician, a plumber and the numbers that matter, gathered by the estate rather than found on a bad day.

Knowledge

Answers that stay put

Heat pump tips, bin days, appliance guides and FAQs, so the question a new owner asks in week one has an answer in year three.

Residents’ area

An approval-gated residents’ portal

Residents register once and the management company or residents’ committee approves them. The forum, group links, estate notices and local discounts sit behind the login, with a place for the documents the committee needs to share.

From the Greenhill pilot

What the residents say

Greenhill in Enniscorthy is the first live deployment, used by over 100 residents. In their own words.

“We moved in and had every manual, the bin days and the heat pump settings in one place. I didn’t have to chase anyone.”

New homeownerGreenhill, Enniscorthy

“The trades directory alone saved me an afternoon. I called the plumber the estate recommended and he already knew the houses.”

Resident since 2024Greenhill

“Moving down from Dublin, the local area guide made settling in so much easier. Schools, shops, the lot, in one page.”

ResidentGreenhill

“Finally somewhere the WhatsApp and Facebook links actually live, instead of having to ask a neighbour for them.”

HomeownerGreenhill

“It feels like the estate’s own site, not a portal with someone’s logo bolted on. The football group found half the estate through it.”

ResidentGreenhill

“Everything a new owner needs on day one, and it’s still there a year later when you’ve forgotten the paint colour.”

HomeownerGreenhill

Honest scope

Where the Resident Hub is today

The Resident Hub is deployed per development rather than as a single multi-tenant product. That means each estate gets its own build and its own hosting, which is why it looks like the development’s site rather than a portal with someone else’s branding on it, and it means we scope it per development when you ask. The hub does not need Pulse: an existing estate, its management company or a residents’ association can start with the handbook and residents’ area alone.

Talk to us about your development

Talk to us

See it against your own portfolio

Thirty minutes, your developments, and an honest answer on whether we can help. We deploy globally, so time zone is not the obstacle.

No slide deckWe open the platform and use your sites.
You will know inside the callWhether it fits your operation, and what it would take.
If it is not right, we say soWe would rather tell you than sell you.

We reply within one working day