Residents' Portal for Owners' Management Companies

What you get

What the estate gets, and what stays after the sales office closes

The usual handover is a folder of PDFs at the door and a phone number that stops being answered. The Resident Hub is a residents’ association website and a living handbook in one, kept current instead of going stale.

Resident Hub · Documents

The handover pack and house documents

Manuals, certs and warranties filed against each unit during the sale become the pack in the homeowner’s hub. Nobody assembles it twice, and nobody loses it in a drawer.

Resident Hub · Your home

How the house works

Timber-frame construction, the heat pump, the BER and the HomeBond guarantee, explained, with the paint reference and broadband providers saved for the day someone needs them.

Resident Hub · Residents’ area

Estate notices behind an approval gate

Residents register once, an admin approves them, and the notices, forum, group links and discounts sit behind the login. The public never sees the residents’ business.

Resident Hub · Directory

A trusted trades directory

An electrician, a plumber and the emergency numbers that matter, gathered by the estate rather than found on a bad day, and already familiar with the houses.

Resident Hub · Knowledge

Answers that stay put

Bin days, heat pump tips, appliance guides and FAQs, so the question a new owner asks in week one has an answer in year three without a committee member typing it again.

Resident Hub · Local area

The town on the doorstep

Schools, shops, food, sport, health and drive times, mapped for the people who just moved in and the ones about to.

Explore the Resident Hub See the Greenhill hub, live

How it fits the estate

Built at handover, run by the people who stay

On a new development the hub is set up for the developer and the handover documents are published straight from the unit in Rylax Pulse. Then the developer moves on and the OMC, the residents’ association or the managing agent takes the admin login and keeps it current. An existing estate does not need Pulse at all: the hub can start on its own. Greenhill in Enniscorthy is live today with more than 100 residents.

Who sees what	The public site is open to anyone, including buyers looking at the estate. The residents’ area is approval-gated: a resident registers, an admin approves, and only then do they see notices, the forum and the group links.
How it is priced	Per product, on enquiry, scoped per development. The hub is priced on its own and does not require Pulse.
Where it runs	Deployed per development, so each estate gets its own build and its own hosting and it looks like the estate’s site rather than a portal with someone else’s branding. Built at Dogpatch Labs in Dublin, deployed in Ireland and the United Arab Emirates, available globally.
Who runs it	The developer at handover, then the OMC, the residents’ association or the managing agent. In the UK, an RMC and its leaseholders.
How you start	A thirty-minute call about your estate: what is in the handover pack, who the trades are, and who will hold the admin login.

Day to day

How it runs day to day

Set up once, kept current by whoever is running the estate that year.

Set up the estateWe build the hub for the development: the public pages, the local area, the trades directory, how the houses work, and the handover documents, published from Pulse where the development ran on it or gathered from the OMC where it did not.
Approve residentsOwners register from the public site. An admin from the OMC or residents’ association approves them, and they get the residents’ area, the forum and the group links.
Keep it currentEstate notices go up in the residents’ area, a new plumber goes into the directory, a question answered once goes into the knowledge base. The admin does this from the hub, not from a mailing list.
Hand it onWhen the committee changes or a managing agent is appointed, the admin login moves with the role. The hub, the documents and the history stay where they are.

Talk to us

Talk to us about your estate

Thirty minutes, your estate and the people running it, and an honest answer on whether the hub fits. We deploy globally, so time zone is not the obstacle.

No slide deckWe open the Greenhill hub and talk about yours.
You will know inside the callWhether it fits your estate, and what it would take.
If it is not right, we say soWe would rather tell you than sell you.

We reply within one working day